May 17, 2023 2:16 pm
The compensation system is a set of laws and regulations enabling injured workers to get fair compensation for injuries or occupational illnesses they suffer at the workplace.
Traditionally, mandatory insurance coverage and the legal procedure for resolving compensation claims have involved a lot of paperwork and little or no modern technological solutions.
Following a workplace accident, workers would file compensation claims with insurance carriers. In case of denial, the claimant would prepare additional paperwork material and file a form 33 requesting a hearing with the North Carolina Industrial Commission. The process involved traditional medical appointments, on-site examinations, and other time-consuming and costly in-person activities.
However, modern-day technology transforms how we do many things. That includes the process of getting compensation for workplace injuries. This article will discuss the benefits of using technology in the compensation system, how technological innovations make receiving disability benefits easier, and the future outlooks of compensation in North Carolina.
Computer technology provides many benefits in different areas of life. In the compensation domain, it enables easy access to healthcare, lower costs, better outcomes, and convenient treatments.
Modern technology plays a vital role in the compensation system in North Carolina. The key aspects of innovative approaches in processing compensation cases include claims automation, telemedicine, and wearable technologies.
The compensation system of the past involved endless paperwork. Injured workers were required to gather piles of medical documentation and other evidence to support their claim and to send it to the insurance carrier personally or via the post office. Today, North Carolina claimants use an electronic filing system, submitting claims and other documentation using online platforms. With the minimal possibility of errors, the system allows quick and efficient lookups, time-efficient processing, and deliberation.
Telemedicine (telehealth) is another way of changing the compensation landscape in North Carolina. Instead of diagnosing and treating patients in person, doctors can now perform the entire process remotely – using video conference calls and other modern means of communication. Telemedicine has proven to be an innovative way of reducing costs and improving overall outcomes in compensation cases. Doctors can successfully diagnose patients, determine therapy, and stay up to date with their recovery through regular tele-rehab sessions.
Smartwatches and other wearables can do much more than fitness tracking. They can improve employee safety at the workplace. Many employers in North Carolina have introduced wearable technologies (smartwatches, fitness bands, rings, etc.) to track the health parameters of their employees (heart rate, body temperature, and other vital indicators). Using such technology enables employers to detect sudden changes and react should a workplace accident occur.
In addition to transforming compensation systems through conventional computer technology, we are just a step away from implementing even more advanced technological solutions that can improve workplace safety. Some examples include the use of drones to investigate workplace accidents, the implementation of artificial intelligence for health screening and claims processing, the implementation of biometric technology for preventing injuries at work, the use of virtual reality for on-the-job workplace safety training, chatbot assistance for 24/7 support, blockchain technology for securely storing medical information, etc.
Perry Morrison is an experienced worker’s compensation attorney with over 30 years of experience.
Perry knows the compensation system inside and out – he has been a lawyer since filing claims involved tons of paperwork until the artificial intelligence era. There is nothing new under the sky for Mr. Morrison. If you care about getting the compensation you deserve in an ever-changing digital age, you better off with Perry Morrison on your side.